Step by step
- Open the institution overview or seat-management surface.
- Review the total seats, licensed members, and expiration context.
- Compare the current member roster against the available licensed capacity.
- Use that information before you invite or plan for more teachers.
You should see
Keep in mind
- Licensed seats are an operational planning tool, not just a billing detail.
Step by step
- Open Team management from the Institution admin center.
- Click Add more teachers.
- Enter the teacher names and email addresses you want to include in the request.
- Review the request list and submit it.
- Wait for the institution seat request to be processed before promising access to those teachers.
You should see
Keep in mind
- Seat growth is handled as a batched request flow.
Common blockers
- Seat expansion is a request flow, so the requested teachers are not covered immediately after you submit the form.
Step by step
- Open the institution credit overview.
- Review the shared pool balance and recent consumption.
- Compare the pool behavior to what teachers on self-serve billing would normally see.
- Use the trend to decide whether the school needs more credits before a heavy assessment period.
You should see
Keep in mind
- Institution-managed teachers may use the shared pool instead of individual purchased credits.
- Billing visibility can be reduced for institution-managed users.
- Admin and internal dashboards include pooled-credit deductions for grading, completion grading, rubric enhancement, analytics, and auto-assign.
- Institution credit breakdowns now show Auto-assign separately instead of hiding AI paper-stack matching inside Other.
Common blockers
- Institution-managed teachers can have reduced billing visibility even while they are consuming the shared pool.
Step by step
- Review teacher activity next to the available seats and current credit trend.
- Identify whether the school is running short on coverage or consumption capacity.
- Coordinate training and support before expanding to more teachers or departments.
You should see
Keep in mind
- Large assessment windows can change credit usage quickly.